This privacy policy explains how we collect, use, disclose, and protect the personal information you provide when using our website and when communicating with us through the features available on the site.
By using our website and communicating with us through its features, you agree to the terms outlined in this privacy policy. We encourage you to read it carefully and contact us if you have any questions or concerns regarding the use of your personal information.
In order to collect, use, or disclose your personal information, we must obtain your consent, subject to what is permitted by law. An exception to this consent requirement is when information is collected for the purpose of fraud detection and prevention.
We reserve the right to modify this privacy policy without prior notice. Any modifications will take effect upon their publication on our website, and the most recent version of the policy will always be available for review. In the event of significant changes to this policy, we will inform you upon your arrival on the website so that you can review the updates.
This policy is an integral part of the website’s terms of use, which govern the overall use of the site. By using our website and interacting with its features, you accept the terms of this policy and the associated terms of use.
We primarily collect and use your personal information to:
Allow users to browse and navigate our website efficiently by providing a user-friendly and personalized experience.
Optimize website functionality, content, and performance by analyzing collected data to continuously improve our services.
Detect any issues on our website to ensure security, proper functionality, and prevent fraudulent activities or violations of terms of use.
Enable users to submit important information via embedded forms on the website, such as contact requests and registrations.
Offer targeted advertising content adapted to your profile to provide relevant ads based on your interests and preferences.
We are committed to using your personal information solely for the purposes mentioned above and will not share, sell, or rent your data to third parties for marketing purposes without your explicit consent. We take appropriate security measures to protect your personal information and comply with applicable data privacy laws and regulations.
We use Google Analytics, a web analytics service provided by Google, to collect information about website usage. Google Analytics uses cookies and other tracking technologies to gather data such as your IP address, browser type, operating system, the pages you visit on our website, the duration of your visit, and other interactions.
It is important to note that the data collected by Google Analytics is processed in accordance with Google’s privacy policy. We do not have access to personally identifiable information collected by Google Analytics. This service allows us to obtain valuable statistical insights while preserving your privacy.
If you wish to disable Google Analytics tracking, you can use opt-out options available for your browser or the Google Analytics opt-out browser add-on. We encourage you to review Google's privacy policy for more information on how your data is processed: Google Privacy Policy.
We use pixel tools on our website to collect information that enhances your user experience and personalizes our content and offers. Pixel tools, also known as tracking tags or web beacons, are small invisible graphic files embedded in web pages.
We use this information to:
Improve the website’s usability.
Personalize your experience by displaying more relevant content.
Conduct statistical analysis to optimize our online presence.
When you use these features, you have the option to provide this personal information to facilitate communication and respond to your specific requests. We will treat this information with the utmost confidentiality and use it only for the intended purpose, in accordance with our privacy policy.
Data collected by tracking and conversion tools is used in an aggregated and anonymous manner to analyze browsing trends, evaluate content effectiveness, understand user behavior, and improve the overall website experience. These insights help us make informed decisions to optimize our features, content, and marketing strategies.
We emphasize that all collected information is processed in accordance with our privacy policy and is used solely for the stated purposes. We are committed to handling this data responsibly and taking all necessary measures to ensure its security and protection in compliance with applicable laws and regulations.
We may also collect certain personal information, such as your full name, mailing address, email address, phone number, or any other information you voluntarily provide through our website's features, such as contact request forms.
Personal data may be collected in several ways during your interaction with our website. This can occur during your first visit via cookies or when you communicate with us using the site’s features, such as the contact form.
We retain the information you provide only for as long as necessary to fulfill the purposes for which the personal data was collected. We prioritize maintaining the anonymity of all personal data collected on our website.
Access to data collected through tools connected to our website is strictly reserved for authorized team members. Personal information is shared internally only when necessary for job-related functions at Panora.
The collected information is stored in a secure environment, accessible only to selected team members. We implement strict measures to ensure the security and confidentiality of your personal information. Our technology infrastructure is regularly updated and strengthened to prevent unauthorized access or data misuse. Additionally, we use advanced security protocols to protect your information during transmission on our website.
Protecting your personal information is a priority for us, and we are committed to not disclosing it to unknown third parties without your prior consent, ensuring data security.
However, there are exceptional circumstances in which we may share your personal information with third parties under secure conditions:
In the event of a merger or reorganization of Panora, data collection, usage, and disclosure agreements will be pre-established. Information will continue to be used for the same purposes as initially collected and/or for transaction-related benefits.
If a public authority exercises its legal authority, such as to defend our rights or comply with legal requirements. If Panora is required to disclose data to a government institution by law or court order, we will issue a notice accessible to all.
When using third-party service providers whose services have been previously evaluated and approved. In such cases, we take all necessary steps to ensure their compliance with our privacy policies.
We are committed to ensuring the confidentiality of your personal information, and once its initial purpose has been fulfilled, it will be deleted. Our data management policy ensures its secure removal when no longer relevant.
Our website may include options for sharing, posting, or linking to third-party websites or platforms. When using these links or features, you leave our website and become subject to the privacy policies and terms of use of those third parties. We have no control over these platforms, and we are not responsible for their content, privacy practices, or security.
We encourage you to review third-party privacy policies and terms of use before accessing or interacting with them.
You have the right to:
Request a list of personal information we hold about you and how it has been processed.
Request corrections to inaccurate or outdated information.
Withdraw your consent for the use and storage of personal data collected from you. However, withdrawing consent may impact our ability to provide certain services/products.
File a complaint if you are not satisfied with how we handle your personal data.
Request additional details about this policy if needed.
For any questions regarding the disclosure of your personal information, please contact our Data Protection Officer.
At Panora, we implement technical, administrative, and physical security measures to protect your information against unauthorized access, misuse, disclosure, alteration, or destruction. We comply with all applicable data protection and privacy laws.
For any concerns regarding your personal information, contact us at:
Email: info@panora.ca
Address:
Phone: 1 438.884.2737
Last revised: October 2, 2023